ScriptHero Account Adoption (2021)

This case study highlights how the product team swiftly enhanced the value provided to patients on our website. Following a workshop and survey, we decided to introduce a call to action on our Success page, resulting in a 140% increase in account signups.

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ScriptHero Price Updates (2022)

This case study demonstrates how I guided the product team through a rapid discovery process and implemented new functionality on our site. As a result, we achieved an 80% signup rate for the newly introduced feature and saw a huge increase in overall account signups.

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Lasoh Host Portal (2024)

This case study demonstrates how I efficiently organized a cross-functional team to quickly design a short-term rental guest portal obtaining feedback along the way.

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Lasoh Guest Portal (2024)

This case study demonstrates how I efficiently organized a cross-functional team to quickly design a short-term rental host portal obtaining feedback along the way.

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ScriptHero (2021)

This case study highlights the aesthetic and visual changes I made to our website. Although I don't have a formal background in visual design, I've learned various techniques over time and have developed an eye for creating aesthetically pleasing designs.

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NetJets (2018)

This project was incredible to work on. The team successfully automated a 50-year-old manual process, reducing the time from 30 minutes to just a few minutes. Not only did we achieve significant time savings, but we also delivered better outcomes for the business.

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Chase (2013)

I led the redesign of a banker tablet native app that had been receiving poor feedback from the field. Following the redesign, we achieved 100% adoption and resolved all usability issues.

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